How To Use My Store Credit

To see your current available store credit, please follow the instructions below:

1. Click here to log into your account.

2. Type in the email associated with your initial order/account with us and click 'Continue'.

3. Once you receive your one-time access code to your email, type that code into the provided box and click 'Submit'.

4. Click the down arrow next to your account initials in the upper righthand corner of the page.

5. Click 'Profile'.

6. Scroll down to 'Payment Methods' section and there you will see any current available store credit.

To use your store credit, please follow the instructions below:

1. Click here to log into your account.

2. Type in the email associated with your initial order/account with us and click 'Continue'.

3. Once you receive your one-time access code to your email, type that code into the provided box and click 'Submit'.

4. Click 'Go to store' in the upper righthand corner of the page.

5. Add the items you want to your cart.

6. Go to your cart & click 'Checkout'.

7. In the Payment section, check the 'Apply Store Credit' box and your credit will be applied to your order.

 

Still having issues? Email us at support@thesaltygem.com for more help!