Shipping policy
Domestic Orders (U.S.)
- FREE shipping on orders $100+
- Standard: 5–10 business days ($6.95)
- Expedited: 3–6 business days ($11.95)
Note: Shipping times don’t include pre-orders, weekends, or U.S. federal holidays. Tracking numbers may take up to 24 hours to update after shipping.
International Orders
- Shipping varies by region: $12–$50 USD
- Delivery may take 3–45 business days depending on carrier and method
- Customs, duties, or taxes may apply — check your local customs office
Lost, Damaged, or Stolen Packages
Every order includes up to $100 of insurance. If your package is lost or damaged by the carrier, contact us and we’ll help you file a claim.
Wrong Address / Returned Packages
- Please double-check your shipping info — we aren’t responsible for fees or replacement packages due to incorrect addresses
- Returned to sender packages will be issued as store credit
Order Processing & Inventory
- We start processing orders ASAP to get your jewelry to you quickly
- Once packed, we can’t make edits, so please review your order before checkout
- If an item is unavailable, we’ll notify you within 48 hours and refund your account within 2–3 business days
Questions? We’ve got your back! Reach out anytime — we love helping our Salty fam.